Realtime Gaming is an online casino and software company, which develops downloadable casino software. This is usually licensed by various operators, who run their own branded RTG-powered casinos.
The company was first established in Atlanta, Georgia, in 1998, but moved to Costa Rica in 2007. In 2007, the company was bought out by Hastings International of Netherlands Antilles, who at the time, were a company managed by another corporate services provider, called HPM Group. This company described itself as the premier provider of international financial services for establishing trusts and foundations; establishing and managing legal entities; and tax and estate planning
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The company is not without controversy – in 2004, headlines were made when a Caribbean 21 player won $1.3 million, from using a $1000 deposit. He was playing for high stakes at Hamilton Casino. Soon after, the same player won $96,000 playing at another Realtime-powered site called Delano Casino.
The casinos accused him of cheating, by claiming he had used a robot, which is an automated playing system and sadly, not an android with a boxy head and tinfoil hair. They deemed he should not be paid. The particular game had a small house advantage – somewhere around 0.1%, although it was still entirely possible for a player to win through good luck, especially in the short and medium term. As a result, Realtime limited their maximum bet size to $5, but later on removed it. No details of the player's final settlement were ever made public.
One of the most well-known Realtime Gaming casinos was the Crystal Palace group, which floated on the London Stock Exchange AIM in 2005. Allegedly, it went for £140 million. Warren Cloud, a South African group, then went on to make pre-tax profits of over £20.4 million. Numerous complaints were made against Cloud's Casinos, especially those concerning bonuses. Warren Cloud died suddenly on his yacht in Ibiza, July 2008, aged 34.
Unlike other operators such as 888 and CryptoLogic, clients of Realtime Gaming have much more freedom with their software parameters. So, operators are able to alter their payout settings for both video poker games, and slots. No strict instructions are passed on to their licensees, and the observance of gambling legislation is the responsibility of the licensee.
Currently, the Realtime Gaming home page is pretty much defunct, displaying nothing more than an image, and a link to the Central Disputes System.