If you’re new to the world of online casino then you may be a little overwhelmed by the sheer number of gaming websites there are to choose from. When deciding whether to sign up to a site one thing to look out for is an eCOGRA certificate.
eCOGRA stands for eCommerce and Online Gaming Regulation and Assurance, an independent not-for-profit body that offers services to online casinos around the world.
The main aim of the organisation is to ensure that the industry is self-regulated. For this reason online casinos that want to gain the eCOGRA seal of approval are stringently vetted.
Before being certified casinos are thoroughly inspected in terms of fair play, honest advertising, responsible behaviour, secure storage of customers’ data and timely payouts.
Even after being awarded the seal of approval, sites are continuously monitored and are regularly inspected to make sure they adhere to eCOGRA’s high standards.
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UK-based eCOGRA was set up in 2003 to give players more reassurance in online casinos. Casino operator 888 and software provider Microgaming joined forces to create the organisation. As then, it now aims to improve the online gaming experience of players, partly through providing a greater element of trust.
One of the body’s roles is to resolve disputes between online casinos and their customers. If you feel you have been unfairly treated by an eCOGRA approved site with an operating licence from the United Kingdom Gambling Commission then you can use eCOGRA’s free Dispute Resolution Service for help and support.
Online casinos are not legally required to sign up to eCOGRA and apply for its approval so you can be sure that any site displaying the seal of approval meets the high standards expected of an eCOGRA endorsed casino.